ORKEST SOLUTION KNOWLEDGE MAP

Start with the challenge.
Explore every path.

A public map connecting business challenges, technology practices, specific services, reusable capabilities and the people behind Orkest.

61

results

01Challenges

Bring an idea to life

I need to validate or launch something new

From discovery to the first production release, with product, experience and technology moving together.

02Challenges

Digitize an operation

Spreadsheets and manual work do not scale

We turn rules, journeys and approvals into clear, integrated and traceable systems.

03Challenges

Modernize legacy systems

The current system holds the business back

We assess risk, dependencies and value to integrate, refactor, migrate or rebuild safely.

04Challenges

Connect systems and data

Information is scattered

Integrations, APIs and data platforms create a connected operation and a reliable view.

05Challenges

Evolve ERP and platforms

Operations rely on disconnected systems

We integrate and evolve ERP, SAP, Oracle, TOTVS, CRM and core platforms without disrupting the business.

06Challenges

Apply AI and automation

I want to reduce repetitive work

Agents, copilots, models and automation enter the real workflow with context, control and measurement.

07Challenges

Gain scale and trust

I need a safer operation

Cloud, quality, security and observability make delivery faster and operations more predictable.

08Challenges

Reduce cost and complexity

Technology is expensive or difficult to maintain

Architecture, cloud, automation and modernization simplify operations and direct investment toward value.

09Challenges

Sell and engage better

The customer journey is fragmented

Commerce, CRM, data and experience connect acquisition, service, conversion and retention.

10Challenges

Extend the team

We lack capacity or specialist skills

Professionals, pods or squads join your context with seniority, management and defined outcomes.

11Challenges

Support and evolve

The system exists and needs to keep running

Operations, support, maintenance and continuous evolution with indicators, agreements and clear ownership.

12Practices

Strategy, Discovery and Technology Advisory

Strategy

Understand the problem, set priorities and reduce risk before investing in technology.

13Practices

Product Design, UX and Digital Experience

Product and UX

Design products that are easy to understand, use and evolve, with decisions validated by users.

14Practices

Software House and Custom Engineering

Software House

Build systems around the specific rules, people and integrations of the operation.

15Practices

Mobile Development

Mobile

Bring journeys, services and operations to consistent and secure mobile applications.

16Practices

Digital Products and SaaS

SaaS

Turn an opportunity into a digital product with a model, metrics and continuous evolution.

17Practices

System and Legacy Modernization

Legacy

Evolve older technology without putting business continuity at risk.

18Practices

Cloud, DevOps and Platform Engineering

Cloud and DevOps

Ship software more frequently and operate with scale, observability and cost control.

19Practices

Quality Engineering and Software Testing

Quality

Reduce failures and make quality part of every delivery, not only a final stage.

20Practices

Data, Analytics and Business Intelligence

Data and BI

Organize scattered data to produce reliable indicators, analysis and decisions.

21Practices

Artificial Intelligence and Generative AI

AI

Apply intelligence to real tasks and decisions, connected to company data and limits.

22Practices

Cybersecurity and DevSecOps

Security

Protect access, data, applications and infrastructure from design through operations.

23Practices

Enterprise Platforms and Business Applications

ERP and Enterprise

Connect and evolve the core platforms supporting finance, customers, people and operations.

24Practices

Managed Services, Support and Evolution

Operations

Keep systems available, supported and evolving after they enter production.

25Practices

Squads, Outsourcing and Staff Augmentation

Teams

Quickly expand team capacity with individual professionals or complete teams.

26Practices

E-commerce, Digital Commerce and Marketplaces

Commerce

Create digital sales journeys connected to payments, inventory, logistics and relationships.

27Practices

CRM, Customer Experience and MarTech

CRM and MarTech

Unify the customer view and make every interaction more relevant and measurable.

28Practices

Process Automation and Optimization

Automation

Remove manual work and connect processes that rely on repetition and checking.

29Practices

Innovation and Emerging Technologies

Innovation

Test new possibilities quickly before committing to larger investments.

30Capabilities

Security

Foundation, security and scale

Protection, policies and controls embedded in the architecture from the first release.

31Capabilities

DevOps

Foundation, security and scale

Pipelines, environments, observability and infrastructure for predictable delivery and operation.

32Capabilities

Authentication, SSO and MFA

Foundation, security and scale

Centralized identity, corporate sign-in and multiple factors for safer access.

33Capabilities

Logs and Audit

Foundation, security and scale

Searchable records of events and actions for investigation, governance and compliance.

34Capabilities

Database and Entities (ORM)

Foundation, security and scale

Consistent data and domain modeling with controlled schema evolution.

35Capabilities

Global operating capacity

Foundation, security and scale

Architecture ready for regions, languages, currencies, time zones and international growth.

36Capabilities

AI Agents

Automation and intelligence

Agents with context, tools, permissions and defined limits to perform real tasks.

37Capabilities

Workflows and Approvals

Automation and intelligence

Configurable flows with stages, owners, deadlines, exceptions and a decision trail.

38Capabilities

Support and Service

Automation and intelligence

Queues, history, SLAs and automation to organize relationships with users and customers.

39Capabilities

WhatsApp and Telegram

Automation and intelligence

Conversations, notifications and operational journeys connected to messaging channels.

40Capabilities

Social media integration

Automation and intelligence

Publishing, capture and synchronization of interactions with authorized social channels.

41Capabilities

Digital Signature

Automation and intelligence

Acceptance and signature collection with evidence, status and documents linked to the process.

42Capabilities

Document creation and management

Automation and intelligence

Templates, generation, versioning, storage and document lifecycle management.

43Capabilities

Payments and Credit Cards

Business and finance

Billing, subscriptions, reconciliation and multiple payment methods built into the product.

44Capabilities

Electronic Invoicing

Business and finance

Tax document issuance and tracking connected to commercial rules and the financial cycle.

45Capabilities

Financial Management

Business and finance

Accounts, transactions, cost centers, reconciliation and a clear view of the operation.

46Capabilities

CRM

Business and finance

Relationships, opportunities, activities and commercial history in a single view.

47Capabilities

ERPs

Business and finance

Management system integration to synchronize records, orders, inventory and finance.

48Capabilities

Reports

Product and experience

Structured reports, exports and scheduled distribution for different audiences.

49Capabilities

Dashboards

Product and experience

Interactive indicators and visualizations to monitor operations, risk and results.

50Capabilities

Forms

Product and experience

Dynamic data collection with rules, validations, stages and conditional fields.

51Capabilities

UI and UX

Product and experience

Accessible interfaces and journeys designed to reduce effort and clarify decisions.

52Capabilities

Video and Image Creation Studio

Product and experience

Resources to create, organize, transform and distribute visual content within the system.

53Capabilities

API Native

Platform and ecosystem

Capabilities exposed through APIs from day one, ready for new channels and integrations.

54Capabilities

Integrations and APIs

Platform and ecosystem

Connectors, webhooks and orchestration for internal systems, partners and external platforms.

55Capabilities

Blockchain

Platform and ecosystem

Distributed and verifiable records when traceability and shared trust justify their use.

56People

Thomaz Camanho

Strategy and growth

Group CEO. Sold Arker for BRL 38.7 million. More than 90 strategic projects for over 70 large companies. Y Combinator finalist.

57People

Thomas Alexander Semple

Technology, product and operations

Two exits: Cangooroo/T4w and Arker. Projects at more than 100 large companies. Built the platform we use.

58People

Rafael Camanho

Brand and positioning

Arker exit. Twenty years working with brand and behavior for companies including Unilever, Heineken, Nestlé, Magalu and Bradesco.

59People

Caio Arnhold

Strategy and finance

More than 20 years at Ambev, Unilever and P&G in Brazil and abroad. Strategy, innovation and portfolio.

60People

Marcelo Tucci Lisboa

Investors and partnerships

Nearly 20 years at Ambev and ZX Ventures. Investor relations, partnerships and business development.

61People

Eduardo Abreu Sodré

Legal, M&A and international

More than 20 years in complex transactions, governance and international investments.