ORKEST SOLUTION KNOWLEDGE MAP

Start with the challenge.
Explore every path.

A public map connecting business challenges, technology practices, specific services, reusable capabilities and the people behind Orkest.

results

01Who we serve

Independent experts and founders

INDIVIDUAL

For a specialist, founder or lean operation that needs to validate an idea, launch a first product or professionalize a critical workflow without assembling a full technology team.

02Who we serve

Small and midsize businesses

SMB

For companies that need to replace spreadsheets, connect tools, launch a digital channel or automate a process with investment proportional to the current stage.

03Who we serve

Growing companies

SCALE-UP

For businesses with validated demand that need product velocity, integrations, architecture and a dedicated technology capability to support growth.

04Who we serve

Enterprise and global operations

ENTERPRISE

For complex operations that require governance, security, auditability, integrations and scale across business units, countries or thousands of users.

05Engagement models

Platform subscription

MRR

Use an Orkest platform or ready solution through a recurring subscription, with defined support, operation and product updates.

06Engagement models

Fixed-scope project

PROJECT

A defined outcome, scope, timeline and investment. Delivery is organized in functional increments with clear acceptance criteria.

07Engagement models

Open scope or time and materials

T&M

Specialist capacity is contracted for an agreed period, while priorities and scope can change as the team learns, validates and delivers.

08Engagement models

Continuous evolution

EVOLUTION

A prioritized backlog evolves the product or operation continuously. Capacity and cadence are defined, while scope responds to usage and business priorities.

09Engagement models

One-off or recurring advisory

ADVISORY

Senior specialists can address a specific decision in a one-off engagement or support the company periodically, from strategy and architecture to security, product and CTO as a Service.

10Engagement models

Dedicated team or squad

TEAM

A complete squad, specialist pod or individual professionals join the client operation with agreed roles, capacity and governance.

11Engagement models

Managed service and support

SLA

Orkest assumes a defined operational responsibility with service levels, monitoring, support, maintenance and continuous improvement.

12Engagement models

Platform plus customization

HYBRID

A ready platform is combined with custom rules, integrations or journeys. Reusable improvements may become part of the product; client-specific work is scoped separately.

13Challenges

Bring an idea to life

I need to validate or launch something new

From discovery to the first production release, with product, experience and technology moving together.

14Challenges

Digitize an operation

Spreadsheets and manual work do not scale

We turn rules, journeys and approvals into clear, integrated and traceable systems.

15Challenges

Modernize legacy systems

The current system holds the business back

We assess risk, dependencies and value to integrate, refactor, migrate or rebuild safely.

16Challenges

Connect systems and data

Information is scattered

Integrations, APIs and data platforms create a connected operation and a reliable view.

17Challenges

Evolve ERP and platforms

Operations rely on disconnected systems

We integrate and evolve ERP, SAP, Oracle, TOTVS, CRM and core platforms without disrupting the business.

18Challenges

Apply AI and automation

I want to reduce repetitive work

Agents, copilots, models and automation enter the real workflow with context, control and measurement.

19Challenges

Gain scale and trust

I need a safer operation

Cloud, quality, security and observability make delivery faster and operations more predictable.

20Challenges

Reduce cost and complexity

Technology is expensive or difficult to maintain

Architecture, cloud, automation and modernization simplify operations and direct investment toward value.

21Challenges

Sell and engage better

The customer journey is fragmented

Commerce, CRM, data and experience connect acquisition, service, conversion and retention.

22Challenges

Extend the team

We lack capacity or specialist skills

Professionals, pods or squads join your context with seniority, management and defined outcomes.

23Challenges

Support and evolve

The system exists and needs to keep running

Operations, support, maintenance and continuous evolution with indicators, agreements and clear ownership.

24Practices

Strategy, Discovery and Technology Advisory

Strategy

Understand the problem, set priorities and reduce risk before investing in technology.

25Practices

Product Design, UX and Digital Experience

Product and UX

Design products that are easy to understand, use and evolve, with decisions validated by users.

26Practices

Software House and Custom Engineering

Software House

Build systems around the specific rules, people and integrations of the operation.

27Practices

Mobile Development

Mobile

Bring journeys, services and operations to consistent and secure mobile applications.

28Practices

Digital Products and SaaS

SaaS

Turn an opportunity into a digital product with a model, metrics and continuous evolution.

29Practices

System and Legacy Modernization

Legacy

Evolve older technology without putting business continuity at risk.

30Practices

Cloud, DevOps and Platform Engineering

Cloud and DevOps

Ship software more frequently and operate with scale, observability and cost control.

31Practices

Quality Engineering and Software Testing

Quality

Reduce failures and make quality part of every delivery, not only a final stage.

32Practices

Data, Analytics and Business Intelligence

Data and BI

Organize scattered data to produce reliable indicators, analysis and decisions.

33Practices

Artificial Intelligence and Generative AI

Apply intelligence to real tasks and decisions, connected to company data and limits.

34Practices

Cybersecurity and DevSecOps

Security

Protect access, data, applications and infrastructure from design through operations, with controls and evidence prepared to support certification programs.

35Practices

Enterprise Platforms and Business Applications

ERP and Enterprise

Connect and evolve the core platforms supporting finance, customers, people and operations.

36Practices

Managed Services, Support and Evolution

Operations

Keep systems available, supported and evolving after they enter production.

37Practices

Squads, Outsourcing and Staff Augmentation

Teams

Quickly expand team capacity with individual professionals or complete teams.

38Practices

E-commerce, Digital Commerce and Marketplaces

Commerce

Create digital sales journeys connected to payments, inventory, logistics and relationships.

39Practices

CRM, Customer Experience and MarTech

CRM and MarTech

Unify the customer view and make every interaction more relevant and measurable.

40Practices

Process Automation and Optimization

Automation

Remove manual work and connect processes that rely on repetition and checking.

41Practices

Innovation and Emerging Technologies

Innovation

Test new possibilities quickly before committing to larger investments.

42Capabilities