Technical context
Maintenance, AMS, N1 to N3 support, 8x5 or 24x7 operations, SRE, AIOps and SLAs.
What this path includes
- Application Maintenance
- Corrective Maintenance
- Evolutionary Maintenance
- N1, N2 and N3 Support
- 8x5 and 24x7 Operations
- Incident and Problem Management

